- Kuala Lumpur, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia
工作地点
职位描述
岗位职责
Job Purpose:
To support the VP and Head of Department in managing Group Procurement activities at Head Office, including providing operational and administrative support to branches with a focus on E‑Procurement processes and Admin Helpdesk management.
Key Responsibilities:
Procurement Process Mastery
Execute sourcing activities, RFQ, and vendor evaluation.
Prepare and process PR and PO accurately.
Coordinate with vendors on delivery and service fulfilment.
Maintain procurement documentation and ensure compliance to policies.
Admin Helpdesk & Problem Solving
Manage Admin Helpdesk portfolio (e.g., ServiceNow tickets).
Handle and resolve user queries/issues related to facilities and admin matters.
Coordinate with internal teams and vendors to ensure issue closure within SLA.
Track, monitor and report helpdesk performance.
Operational Efficiency
Monitor PR and PO status and ensure timely completion.
Follow up on pending orders, deliveries, and invoices.
Investigate delays in payments and incomplete documentation.
Ensure proper record keeping for audit purposes.
Vendor Management & Outsourcing
Support vendor sourcing and onboarding.
Liaise with vendors to ensure quality and timely service.
Assist in identifying cost-saving opportunities.
Support outsourcing execution plans where applicable.
Planning & Execution
Assist in planning and organizing admin-related initiatives.
Coordinate with departments on procurement and office requirements.
Support execution of events or office arrangements when required.
Learning & Development / Contribution
Attend required training and courses.
Support knowledge sharing within the team.
Assist in guiding new team members when required.
Achieve Individual Development Plan (IDP) targets.
Qualifications, Experience and Knowledge/Skills/Attributes
Degree holder with minimum 1-2 years of relevant experience.
Strong knowledge of vendor management and outsourcing arrangements, preferably within a banking or financial services environment.
Possess an excellent analytical, problem solving and organization skills
Possess knowledge of vendor management and outsourcing arrangements
Effective written and verbal communication skills
Ability to work independently and multi-task in a fast-paced team environment
Detail-oriented with strong governance and compliance awareness.
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