全职 ENGINEER SUPPORT 工作, 薪水 up to MYR 2,500, Vista Summerose Pahang 公司招聘中 - Ricebowl

Engineer Support (Fresh Graduate)

ENGINEER SUPPORT

BASIC : RM 2,300.00 - RM2,500.00

Support Engineer Requirements

• Diploma / Degree in Computer Science, IT, Software Engineering or related field.
• 1-3 years of experience in application/technical/software support. (Fresh graduates are highly recommended)
• Basic Understanding of web, mobile, backend API, and database flow.
• Understand, familiar and experienced with Flutter/Dart, JavaScript, Laravel, SQL Databases, Postman, Node.js or other related tools
• Experienced with debugging mobile apps (Android/iOS)
• Knowledge of payment systems (FPX, QR Payment, etc.)
• Able to review logs and identify technical errors.
• Strong troubleshooting, analytical, and documentation skills.
• Good communication and issue handling discipline
• Diploma / Degree in Computer Science, Information Technology, Software Engineering, Electronic Engineering, Computer Engineering, or related field.
• 1–5 years of experience in Application Support, Technical Support, Software Engineering, IoT Systems, or Full Stack Development.
• Experience with Flutter (Dart) mobile application development, debugging, and troubleshooting.
• Experience with PHP and Laravel framework for web dashboard and backend development.
• Strong understanding of RESTful APIs, API integration, and API troubleshooting.
• Experience with MySQL database management, SQL query writing, and database troubleshootng.
• Familiarity with database management tools such as TablePlus, phpMyAdmin, or similar tools.
• Experience with Microsoft Azure Cloud services.
• Strong knowledge of Linux operating systems and server administration.
• Experience working with NVIDIA Jetson Orin Nano, edge computing devices, or similar embedded Linux platforms.
• Understanding of IoT architecture, telemetry data flow, and device-to-cloud communication.
• Ability to analyze logs, system metrics, and network connectivity issues.
• Experience using debugging and testing tools such as Postman, SSH, Linux command-line tools, and monitoring platforms.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good communication skills and ability to work with cross-functional teams.
• Ability to manage incidents, prioritize tasks, and work effectively under pressure.

Job Description (Software & Hardware)

• Provide second-level application support for mobile, web, backend API, and database related issues.
• Investigate and reproduce reported incidents from users and internal teams.
• Analyze request/response, logs, and database records to determine root cause area.
• Differentiate between user issue, data issue, configuration issue, system issue, and software defect.
• Perform API testing and database validation.
• Prepare complete and structured escalation to software developer when code-level action is needed.
• Perform retesting after bug fix or deployment.
• Maintain issue records and support documentation.
• Provide Level 2 technical support for mobile applications, web dashboards, backend APIs, cloud infrastructure, and IoT devices.
• Investigate and troubleshoot issues across Flutter mobile applications, Laravel dashboards, backend services, databases, and cloud environments.
• Monitor application, server, and device logs to identify root causes and recommend corrective actions.
• Support deployment, maintenance, and troubleshooting of Azure Cloud.
• Perform API testing, validation, and debugging using appropriate tools.
• Analyze MySQL databases, validate data integrity, and execute SQL queries for troubleshooting and reporting.
• Support NVIDIA Jetson Orin Nano and edge computing devices, including device-to-cloud communication and connectivity issues.
• Coordinate with developers and engineers to resolve application defects and infrastructure-related incidents.
• Assist in system deployment, configuration, monitoring, and post-release verification.
• Maintain technical documentation, incident reports, troubleshooting guides, and support procedures.
• Participate in continuous improvement initiatives to enhance system reliability, performance, and support processes

BENEFITS

• Clinic Panel
• company car
• allowance (exceptional)

Apply here : *************
or Whatsapp (************* 8672)

Application Deadline: 22/06/2026
Expected Start Date: Fast Hiring (Urgent immediate hiring)

Benefits:

• Company car
• Maternity leave
• Opportunities for promotion
• Professional development

FRESH GRADUATE ARE WELCOMED

TRAINING WILL BE PROVIDED AT HQ

Job Types: Full-time, Fresh graduate

Pay: RM2,300.00 - RM2,500.00 per month

Benefits:

• Maternity leave
• Professional development

Work Location: In person