Respond promptly and professionally to email inquiries related to billing and invoices
Generate and issue trucking and rental-related invoices in a timely manner
Prepare monthly reports and share them with relevant client by the 10th of every month
Handle credit notes for depot refunds, overcharges, customer disputes, and goodwill discounts
Assist with preparing daily sales reports for management when required
Use the ERP and accounting systems to retrieve customer account details, such as ACRA records and credit application forms
Perform posting duties to the dynamic accounting system every 10 days to ensure smooth operations
Review charge codes and storage folders to ensure all files are billed accurately and promptly
Follow up on outstanding Statements of Account (SOA) payments to monitor customers' payment statuses
Coordinate and assist in month-end closing activities to ensure all invoices are filed and accounted for
Support ad-hoc duties, including scanning, uploading invoices to the ERP system, and sending invoices to customers
Job Responsibilities
Minimum qualification of GCE 'O' Levels, Diploma in Business, Accounting, or a related field. Candidates with equivalent/similar qualifications are welcome to apply
Relevant experience in billing, accounting, or a similar role is preferred (at least a year or more), but candidates with transferable skills are encouraged to apply
Proficient in Microsoft Office
Strong attention to detail and accuracy in handling numerical data
Ability to work independently and manage tasks under pressure with minimal supervision
Effective communication skills and the ability to collaborate across departments
Adaptable and flexible, with a willingness to learn new systems and processes