LanTro (M) Sdn. Bhd. Hiring! Full Time QAQC Manager in Federal Territory, Earn up to MYR 10,000 - Ricebowl

Key Responsibilities

Quality Management System (QMS)

• Develop, implement, and maintain the company’s Quality Management System (QMS).
• Ensure compliance with ISO 9001 and other applicable quality standards.
• Establish quality policies, procedures, work instructions, and quality objectives.
• Monitor and evaluate the effectiveness of quality systems and recommend improvements.
• Lead internal and external quality audits.

Project Quality Assurance

• Develop and review Project Quality Plans (PQP), Inspection and Test Plans (ITP), Method Statements, and quality procedures.
• Ensure project execution complies with client specifications, contract requirements, and regulatory standards.
• Participate in project kick-off meetings to establish quality requirements and expectations.
• Monitor project quality performance and implement corrective actions where necessary.

Quality Control and Inspection

• Oversee site inspections, testing activities, and quality verification processes.
• Ensure installation works meet approved drawings, specifications, and industry standards.
• Coordinate with project teams to conduct quality inspections during all project phases.
• Verify completion of punch lists, defects rectification, and final acceptance requirements.

Non-Conformance and Corrective Actions

• Manage Non-Conformance Reports (NCRs), Corrective Action Requests (CARs), and Preventive Actions.
• Investigate quality issues, identify root causes, and implement corrective measures.
• Monitor closure and effectiveness of corrective actions.
• Maintain records of quality incidents and lessons learned.

Documentation and Compliance

• Establish and maintain quality documentation control systems.
• Ensure all inspection reports, test results, certificates, and quality records are properly maintained.
• Support project handover documentation and client acceptance processes.
• Ensure compliance with local regulations, client standards, and company requirements.

Vendor and Subcontractor Quality Management

• Evaluate and monitor subcontractor and supplier quality performance.
• Conduct supplier quality assessments and audits.
• Ensure materials, equipment, and services meet specified quality requirements.
• Work closely with procurement and project teams to resolve supplier-related quality issues.

Training and Continuous Improvement

• Conduct quality awareness programs and training for employees and subcontractors.
• Promote a culture of quality and continuous improvement throughout the organization.
• Identify opportunities for process optimization and operational excellence.
• Track and report quality KPIs and improvement initiatives.

Client and Stakeholder Management

• Serve as the primary quality representative during client audits and inspections.
• Liaise with clients, consultants, authorities, and project stakeholders on quality matters.
• Prepare quality reports and presentations for management and clients.
• Support project teams in achieving client satisfaction and quality objectives.

Key Performance Indicators (KPIs)

• Compliance with project quality requirements.
• Reduction in NCRs and repeat quality issues.
• Successful completion of internal and external audits.
• Timely closure of corrective and preventive actions.
• Project quality acceptance rates.
• Customer satisfaction scores.
• Quality documentation accuracy and completeness.
• Supplier and subcontractor quality performance.

Qualifications

Education

• Bachelor’s Degree in Engineering, Telecommunications, Construction Management, Quality Management, or a related field.
• Professional certifications in Quality Management are an advantage.

Certifications (Preferred)

• ISO 9001 Lead Auditor or Internal Auditor.
• Certified Quality Engineer (CQE) or equivalent.
• Project Management certification (PMP/PRINCE2) is advantageous.
• CIDB-related certifications (where applicable).

Experience

• Minimum 8–10 years of experience in QAQC, Quality Management, or Project Quality roles.
• At least 3–5 years in a managerial or leadership position.
• Experience in telecommunications, fiber optic deployment, ICT infrastructure, ELV systems, data centers, or construction projects.
• Proven experience managing quality systems and audits.

Technical Competencies

• Strong knowledge of ISO 9001 Quality Management Systems.
• Familiarity with telecommunications and ICT infrastructure standards.
• Knowledge of fiber optic installation, testing, and commissioning standards.
• Understanding of project quality planning, inspections, and auditing.
• Root Cause Analysis (RCA), CAPA, and risk management methodologies.
• Proficiency in Microsoft Office and quality management software.

Job Type: Full-time

Pay: RM7,000.00 - RM10,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Meal allowance
• Opportunities for promotion
• Professional development

Application Question(s):

• What is your salary expectation?
• What is your earliest join date?

Work Location: In person