全职 Unified Communications (UC) Program Engineer 工作, 薪水, HCLTech Pulau Pinang 公司招聘中 - Ricebowl

Responsibilties

• Manage end‑to‑end UC scope for global real estate projects, implementation coordination, reviewing room layouts and architectural drawings to determine UC technology deployment in Lam offices.
• Prepare BOM (Bill of Material) and ensure equipment design follows global standards including Teams Phones, MTR (Teams Rooms) systems, Digital Signage, and Voice (SBC/Analog Gateways).
• Liaise, coordinate and follow up with vendors on UC technology purchases and installations

Requirement

• Bachelor’s degree in Information Technology or related field.
• Minimum 3 years working experience in IT related field.
• Demonstrate fluency in English, both written and spoken.
• Have strong technical and administrative knowledge in IP phones and audio‑video conferencing solutions using any of the following platforms: Microsoft Teams & Teams Rooms (preferred), Zoom, or Cisco Webex.
• Have experience in supporting meeting rooms with complex audio-visual systems.
• Possessed strong self-initiative, resourceful and ability to deliver with minimum supervision.
• Sound computer skills and familiar with IT components, network, email, Windows Operating Systems and Microsoft Office applications (Word, Excel, PowerPoint).
• Strong problem-solving abilities and excellent communication, customer handling and interpersonal skills.
• Have experience working with teams across multiple time-zones and regions.
• Ability to successfully manage multiple and competing priorities.
• Experience in Project Management will be an added advantage.
• Work Location: Batu Kawan, Penang