- Roles and responsibilities
- Oversee and ensure the continuous health, performance, and stability of SAP CX, Cloud, and .NET applications across the enterprise ecosystem.
- Establish and manage comprehensive monitoring frameworks and dashboards to proactively identify risks, performance bottlenecks, and system anomalies.
- Lead and coordinate first-line support and incident response efforts to ensure minimal downtime and seamless user experience.
- Drive root cause analysis and implement preventive measures to enhance application reliability and service continuity.
- Plan, manage, and govern deployment and release processes for SAP CX and .NET applications, ensuring controlled rollouts with zero disruption to production environments.
Pay: RM4,756.82 - RM15,000.00 per month
Application Question(s):
- Do you have experience in application support on dotnet applications??
- Do you have experience working with CRM/ERP applications??
Work Location: In person