全职 Sales Development Representative 工作, 薪水, KPay Group Federal Territory 公司招聘中 - Ricebowl

KPay Group (“KPay”) is a leading fintech company committed to empowering businesses of all sizes through simple, seamless, smart and secure technology solutions.Serving more than 89,000 merchants across Australia, Hong Kong, Japan, and Singapore, KPay helps unlock growth potential by building a one-stop platform for financial management, business operations, and digital transformation.

In 2024, KPay raised a record-breaking USD 55 million in its Series A funding round — the largest globally in the payments sector that year.The company has since been recognised as PayTech of the Year at the 2025 Asia FinTech Awards, selected on Forbes Asia’s 100 to Watch list in 2025 and ranked among the Singapore's Top FinTech Companies 2026 list, curated by Tech in Asia and Statista.

Role Mission

As a Sales Development Representative, you will manage inbound leads from the moment a prospect expresses interest to the point they are qualified and routed to the right sales owner.

You will be responsible for keeping our pipeline clean, our CRM data accurate, and our response times sharp. Hong Kong will be your priority market from day one, with future coverage across other markets that we expand into.

What You Will Do

• Qualify, categorise, and route inbound leads to the correct market and sales owner
• Follow up with prospects within agreed response timelines
• Execute approved email and WhatsApp nurture sequences
• Maintain clean and accurate CRM records across active markets
• Flag routing issues, ageing leads, data gaps, and process bottlenecks early
• Prepare weekly and monthly reports on lead volume, response time, funnel movement, and conversion trends
• Support process documentation, workflow improvements, and SDR playbook development as the function scales

What You Will Need

• Fluent Cantonese and English, to support our stakeholders and clients in Hong Kong
• 1 to 3 years of experience in high-volume inside sales, sales development, lead operations, or a similar role
• Hands-on experience using CRM tools and working with operational reports
• Strong follow-through, attention to detail, and ownership mindset
• Comfortable working in a fast-moving environment with high-volume lead activity

Strong Advantage

• Experience in fintech, payments, B2B SaaS, marketplace, or high-volume transactional environments
• Familiarity with lead scoring, workflow automation, sales tech tools, or CRM workflows
• Experience supporting multi-market or multi-timezone operations
• Exposure to inbound lead qualification, sales pipeline management, or merchant acquisition

Shift Expectations

• This is a rotating shift role and will include weekend coverage.

Why Join Us

• Be part of the first regional MDR function supporting KPay’s international growth
• Help build a function from the ground up, not inherit a fixed system
• Gain exposure across multiple markets
• Work with a fast-moving Digital Growth team focused on pipeline and commercial outcomes
• Receive a competitive base salary, performance incentive, and shift allowance (for overnight shifts)

What Success Looks Like

• You will be successful if you can respond quickly, follow through consistently, keep lead data clean, and ensure every qualified opportunity reaches the right sales owner.