jobs in JK Technology

全职 Desktop-IT Support Engineer 工作, 薪水, JK Technology 公司招聘中 - Ricebowl

Desktop-IT Support Engineer

JK Technology

Undisclosed

全职

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

Responsibilities

  • Maintenance of IT peripherals, including backup & recovery.
  • Set-up, installation, re-installation, or migration of IT peripherals.
  • Relocation of IT peripherals within premises.
  • Provide onsite support at the client's premises, remote support by phone & email, and standby support. Handling clients/ end-users ' IT-related requests.
  • Troubleshoot hardware & software issues.
  • User profile administration.
  • Interface with other maintenance vendors (eg, IBM, HP, Microsoft, etc) for problem reporting. Place a service call and follow up until the problem has been resolved.
  • Installation and configuration of software according to the customer's standard.

Requirements

  • Minimum ITE / Diploma in IT or equivalent.
  • At least 1 year of working experience in the IT field.
  • End user support experience is preferred.
  • Basic networking support & support in the OS platform.
  • Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take the Initiative.
  • Able to work under pressure and in a fast-paced environment.

Others

  • 5-day work week
  • Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer.

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