全职 Program Manager - Order fulfilment 工作, 薪水 up to MYR 11,000, Versatile Creation Kedah 公司招聘中 - Ricebowl

Job Responsibilities:

• Manage program team execution of orders, contracts, backlog, and facilitate problem resolution across organizations.
• Analyze potential solutions and provide information required to make appropriate decisions that ensure on time delivery and total customer satisfaction.
• Coordinate activities with operations, production, accounting, issuing, and shipping to provide a high level of customer care.
• Monitor and grow established business relationships.
• Organize efforts professionally to meet day-to-day customer requests and follow up on commitments.
• Assist Program Manager Leader in the day-to-day management of the assigned accounts, and successfully communicate customer inventory demands to the teams to ensure proper inventory levels.
• Manage the interfaces between the customers engineering / management teams and teams to facilitate the introduction of new products.
• Successfully utilize customers’ portals to manage OOR and other reports.
• Maintain 100% OTD and customer satisfaction.
• Work closely with Account Manager to assure timely response of all quotation requests aimed to offer competitive pricing utilizing low cost region and quick turn around.
• Resolve all issues that affect RFQ feedback, quality, delivery, service issue at a high level with customer.
• Review OOR and manage difficulties with order process. Be able to suggest contracts, Kanban, VMI contracts.
• Manage responsibly the Finished Goods inventory for customers that have some inventory program.
• Allocate orders to the appropriate production region allowing customer to take full advantage of the low cost region, opportunities and well as quick turn around for prototypes.
• Oversee all steps involved in managing ECOs and revision changes on current parts.
• Respond all CNC’s assigned to him/her in a timely manner.
• Work and develop new projects with in assign account base.
• Communicate with in assigned account base daily/weekly.
• Turn in weekly account status update to Program Manager Leader.
• Create and manage key relationships with selected account base.
• Performs other duties of a similar nature or level.

Job Requirements:

• Bachelor’s degree in Engineering, Business Administration, or a related field is preferred.
• Minimum 5 years experience in sales, and minimum of 3 years experience in managing accounts (OEM’s or CM’s).
• Leadership experience in sales administration / customer care environment.
• Knowledge in product development and manufacturing process is a plus.
• Assumes responsibilities with appropriate authority.
• Build a team that shares a common vision and work ethic.
• Excellent Cross-functional and personal communication skills.
• Ability to organize a cross functional team to effectively service the customer base.
• Well developed analytical skills.
• Strong leadership, motivational, and presentation skills.
• Strong Planning, organizational and time management.
• Effective in working both independently and in a team setting.

Pay: RM7,000.00 - RM11,000.00 per month

Work Location: In person