全职 M365 Solution Architect 工作, 薪水 up to MYR 11,000, PA Recruitment Federal Territory 公司招聘中 - Ricebowl

Role & Responsibilities

· Advanced Software Implementation: Lead and oversee the planning, setup, and configuration of advanced EUC applications, including AD, Exchange, Office 365, and SCCM across client environments.

· Project Management: Manage and ensure successful completion of complex projects, including system upgrades, migrations, and integrations.

· Technical Leadership: Provide guidance and mentoring to junior engineers, ensuring knowledge transfer and development within the team.

· Complex Issue Resolution: Troubleshoot and resolve highly complex technical issues, coordinating with clients and vendors to ensure minimal downtime.

· Client and Vendor Relations: Act as a key point of contact for clients and vendors, ensuring effective communication and collaboration throughout project lifecycles.

· Quality Assurance: Implement and monitor quality control measures, ensuring systems function optimally and projects meet performance criteria.

· Continuous Service Improvement: Lead initiatives to improve service delivery, efficiency, and client satisfaction through process enhancements.

Requirements:

Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. Valid Microsoft certifications are required.

Experience:

· Minimum 4 years of hands-on experience in technical roles, with a focus on EUC software solutions such as Windows OS, Office 365, and SCCM.

· Experience working with Exchange server environments (on-premise and virtualized with HyperV & VMware), and integrating third-party archiving systems such as Symantec Enterprise Vault, EAS, EMC Source One, or Email Xtender.

Knowledge: Proficient in Exchange Web Services (EWS) and MAPI protocols. Strong understanding of customer service principles, software integration, and infrastructure environments.

Skills and Attributes:

· Excellent verbal and written communication skills

· Strong analytical and organizational abilities

· Customer-focused with a commitment to high-quality service

· Fast learner with the ability to adapt and integrate third-party solutions

· Team player with the ability to multitask in high-pressure environments

Pay: RM5,513.36 - RM11,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person