Performs tasks such as, but not limited to, the following:
Manage programs (multiple projects per program) of medium complexity (technology, organizationally). Lead cross-functional, global core team(s), kick off programs, establish schedules and drive meetings.
Present and communicate status to the business leaders and customers. Review and interpret customer specifications and provide customer feedback
Coordinate site-wide deployment efforts.
Implement change as directed in the product lifecycle process and recommend process improvements
Plan the overall program and monitor the progress. Drive the creation, review, approval and update of the Program Plan/WBS including resources.
Daily program management throughout the program life
Drive the program core team to meet or exceed program objectives (Cost, Quality, Schedule, Features, Fulfillment /Continuity of Supply, Solution delivery across products & service offerings, Customer Specific Needs)
Define the program governance (controls)
Manage the program’s budget. Forecast actuals against plan/quote for income/revenue, cost/labour & expense
Manage risks and issues and taking corrective measurements
Coordinate the projects and their interdependencies. Manage and utilize resources across projects
Align the deliverables (outputs) to the program’s “outcome” with the aid of the business change manager
Manage the main program documentation, such as the Program Initiation document
Physical Demands
Duties of this position are performed in a normal office environment.
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
Occasional travel may be required.
Typical Education
Bachelor degree or consideration of an equivalent combination of education and experience.