- Kuching Specialist Hospital Kuching Sarawak Malaysia
全职 ADMIN ASSISTANT, WARD ADMINISTRATION 工作, 薪水, KPJ Healthcare Sarawak 公司招聘中 - Ricebowl
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Job Description:
ORGANIZATION AND MANAGEMENT
- Carries out clerk duties in alignment with the vision, mission, philosophy, goals, and objectives of the department and hospital.
- Administrative Support
- Maintain and update patient records related to OT procedures.
- Prepare and manage OT schedules, ensuring coordination with surgeons and anesthetists.
- Process documentation related to pre-operative and post-operative care.
- Update surgery and procedure statistics in the OT for the monthly report.
- Assist the Unit Manager with filing reports.
- Coordination and Communication.
- Liaise with surgeons, nurses and other healthcare professionals to ensure timely and efficient OT operations.
- Update the OT list on the whiteboard with the patient's name, MRN, and room number.
- Act as a liaison between administrative, clinical and financial departments to facilitate efficient patient service delivery.
- Assist in responding to inquiries from the Unit Manager (UM), Senior Registered Nurse (SRN) and surgeons regarding billing and administrative procedures.
- Patient Charges Verification & Billing Support
- Review and verify patient charges in the hospital’s system to ensure accuracy and completeness. Verify inpatient charges with the Unit Manager or Registered Staff Nurse.
- Cross-check charge slips and ensure that all required documentation is attached before submission.
- Identify and rectify discrepancies in charges before forwarding to the billing or cashier department.
- Collaborate with the finance and billing teams to streamline the charge verification process.
- Compliance & Confidentiality
- Ensure compliance with hospital policies, medical regulations, and confidentiality laws (e.g PDPA (Amendment) Act 2024).
- Safeguard patient records and sensitive hospital information.
- Ensure that patient records and financial transactions adhere to hospital policies and confidentiality regulations.
- Maintain compliance with relevant healthcare and financial standards.
- Stock Management & Inventory Control
- Conduct a quarterly stock take for consumable items and medications.
- Maintain updated bin card records for consumable items.
- Perform a quarterly stock take to verify inventory accuracy and report discrepancies.
- Ensure all consumable items are adequately stocked and replenished as needed.
- Maintain accurate records of stock levels and usage patterns to prevent shortages.
- Coordinate with the ward staff to identify frequently used items and anticipate stock requirements.
- Verify deliveries against purchase orders and update inventory records accordingly, ensuring compliance with FIFO (First-In, First-Out) inventory management principles.
- Ensure proper documentation of stock received and report discrepancies or shortages to the relevant department.
- Daily Routine:
- Answer phone calls and relay messages.
- Enter daily operations in the spreadsheet record
- Update OT list
- Ensure the surgeon filled in insurance forms
- Dispatches specimens to the laboratory and collects results
- Collect pharmacy and surgical supplies from pharmacy and the store as required to maintain adequate stock levels for operations.
- Ensure linens sufficient based on par level
- To do damp dusting by early of morning.
- Ensure that the working area, including the workstation counter, pantry, changing room, shoe racks, and linen cabinet, remains clean and well- organized
- Dispatch all requisition forms to the relevant department
- Attends and participates in unit meetings, dialogue sessions and hospital’s activities.
- Ensure that the linens are adequate according to the par level.
- Assist the Unit Manager in typing the duty roster
- Performs any other job-related duties not specified in the job description as assigned by superiors
HUMAN RESOURCE AND DEVELOPMENT
- Accountable for personal and professional growth and keeps up to date with professional change by maintaining mandatory learning 20-30 hours of continuing education per year.
- Maintain the record of personal leave and training attended.
POLICIES AND PROCEDURE
- Adhere to the hospital’s policies and departmental policies and procedures, ensuring patient confidentiality and standard infection control practices are upheld.
- Personal hygiene etiquette for infection control:
- No rings, bracelets or wristwatch during clinical duties
- Keep fingernail short and clean
- No artificial nails or nail polish (as they can harbor bacteria).
FACILITIES AND EQUIPMENT
- Assist the trained staff in managing the proper storage, condition, and availability of equipment in the unit, maintaining a sufficient supply of ward stock, and maintaining accurate records for equipment, medical supplies, and consumable item specimen collections.
- Report any unit facility concerns to the M&E team, including issues such as non-functioning air conditioning or hot water supply
SAFETY AND QUALITY IMPROVEMENT ACTIVITIES
- Participate in new services, comply with 5S activities, and patient safety policies, and adhere to MSQH and BFHI. Ensure compliance with patient safety goals and occupational safety measures.
- Adhere to the Occupational Safety and Health Act and Regulations 1994, take reasonable care at work, cooperate with employers, wear proper PPE,
- and follow all safety and health instructions and measures.
Requirements:
Education:
Minimum requirement: Sijil Pelajaran Malaysia (SPM)
Knowledge and Experiences:
Experience working in a hospital setting is an advantage
Special skills required
Able to converse English language and Bahasa Malaysia
Personal attributes
Have interpersonal and communication skills.
Caring, honest, and responsible worker.
Willingness to work on scheduled hours, shifts and weekends, public holidays and any time called during an emergency.
Performs any other job related to duties not specified in this job description when assigned by Unit Manager.
重要安全守则
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