Loyalty Program & E-Commerce Executive contributes to the growth of the online business of KK Supermart by maintaining the online platform and enhancing the customer experience.
Responsibilities: -
- To assist HOD in executing all E-Commerce daily operation.
- To support maintain product listing, update of pricing, propose promo mechanism for all online platforms such as Foodpanda, Shopee, websites and etc.
- Familiar with E-Commerce marketplaces (e.g. Shopee, Lazada, Tik Tok)
- Manage daily loyalty operations including registration, rewards, and redemption.
- Plan and execute member campaigns (festive, promotions, Members’ Day).
- Analyse member data and prepare performance reports.
- Collaborate with internal and external teams to ensure smooth operations.
- Support onboarding of new products and outlets on e-commerce platforms.
- Assist in campaign execution and promotional uploads.
- Track performance metrics such as sales, traffic, and conversions.
- Coordinate with design and content teams for promotional materials.
- Assist in copywriting for app, push notifications, and social media.
- Manage marketing calendars and ensure timely campaign execution.
Requirement: -
- Candidates must possess at least a Diploma, Advanced/Higher/Professional Degree in Marketing/Mass Communication/E-commerce or equivalent.
- At least 2 years working experience in E-commerce environment of sales, merchandising or process. Fresh graduate are welcome to apply.
- Computer literate, familiarity with E-commerce will be advantage.
- Required language(s): English, Bahasa Malaysia and Mandarin.
- Good communication & interpersonal skills.
- Able to multitask and uphold confidentiality.
- Well-organized and responsible with an aptitude in problem-solving.
- A team player with high level of dedication.
- Should be an energetic, collaborative and technologically savvy.
Job Type: Full-time
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Maternity leave
- Professional development
Application Question(s):
- Do you have experience in handling Foodpanda, Shopee and other E-Commerce platforms?
- What is your expected salary? (min-max)
- What is your current/ last drawn salary?
- Are you available to join immediately? (e.g. Available immediately / 1 month notice period)
Experience:
- E-commerce: 2 years (Preferred)
Language:
- English (Preferred)
- Mandarin (Preferred)
Work Location: In person