50 BUKIT BATOK STREET 23 West Region (Singapore) Singapore
职位描述
岗位职责
Qualifications
Enquiry Handling: Log customer enquiries and service requests in ERP/CRM under supervision.
Job Order Support: Generate basic job orders and assist in preparing daily schedules.
Documentation Support: Collect and file service reports, photos, and completion documents.
Customer Contact: Follow up on sign-offs or clarifications with guidance.
Data Maintenance: Update customer contact logs, records, and support tickets.
Admin Assistance: Support filing, scanning, and handover pack preparation for projects.
Qualifications & Requirements
Education: Higher NITEC/Diploma in Business Administration, Customer Service, or related field.
Experience: 0–2 years of customer service, call centre, or admin experience.
Technical Skills: Basic knowledge of customer service processes. Familiarity with ERP/CRM systems (training will be provided). Proficiency in Microsoft Office (Word, Excel, Outlook).