- Tawau Tawau Sabah Malaysia
工作地点
职位描述
岗位职责
Job Description: -
Process and manage General Insurance applications, renewals, endorsements, and related documentation.
Handle the purchase and administration of General Insurance policies for company staff and customers.
Prepare, maintain, and update insurance records, files, and databases accurately.
Monitor policy expiry dates and follow up with customers/staff on insurance renewals and premium payments.
Provide customer service support by responding to insurance-related enquiries and assisting with policy information.
Promote insurance products and services to existing staff and customers through phone calls, email, messaging, and internal communication channels.
Communicate and share new insurance plans, product updates, and promotional campaigns with staff and customers.
Liaise closely with insurance companies and underwriters regarding quotations, policy issuance, claims enquiries, renewals, and other insurance matters.
Assist in preparing quotations, proposals, reports, and insurance-related correspondence.
Ensure all documentation complies with company procedures and insurance regulatory requirements.
Perform data entry and administrative duties accurately and efficiently.
Support the department with general office administration and other tasks assigned by management.
Diploma or equivalent qualification in Business Administration, Insurance, Finance, or related fields.
Proficient in Microsoft Office (Excel, Word, Outlook) and computer systems.
Good documentation, filing, and record management skills.
Strong communication and interpersonal skills.
Responsible, detail-oriented, and able to handle confidential information professionally.
Good follow-up skills and ability to manage multiple tasks simultaneously.
Able to work independently with minimum supervision.
Quick learner, proactive, and willing to acquire insurance product knowledge.
Experience in insurance administration or customer service will be an added advantage.
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