全职 IT Helpdesk Support (Shift-Overnight Shift Required) 工作, 薪水, Xenus Technology Limited Hong Kong 公司招聘中 - Ricebowl

Job Description
We are seeking a proactive and detail-oriented IT Helpdesk Support on a secondment basis to support daily IT operations within a banking environment.
Key Responsibilities

Provide first-line technical support to internal users (onsite and remote)

Troubleshoot hardware, software, and network issues

Install, configure, and maintain desktops, laptops, printers, and other IT equipment

Handle user account setup, password resets, and access management

Maintain IT asset inventory and documentation

Liaise with internal IT teams and external vendors to resolve issues efficiently

Ensure compliance with bank IT security policies and procedures
Requirements

Diploma or above in IT, Computer Science, or related discipline

1–3 years of IT helpdesk or desktop support experience

Familiar with Windows environment (Office 365 preferred)

Basic knowledge of networking (LAN/WAN)

Good communication skills in Cantonese and English

Responsible, customer-oriented, and able to work under pressure

Willing to work on a shift basis, including overnight shifts

Immediate availability is highly preferred

Experience in banking or financial institutions is a plus

Temporary,Contract