居家办公 Operations Executive (FULLY REMOTE!) 工作, 薪水 up to MYR 12,000, APC Tech 公司招聘中 - Ricebowl

Job Purpose

Support daily business operations and ensure the efficient execution of operational

processes across the organization. The Operations Executive may be assigned to a

specific area of specialization, including Customer Service, Finance & Payments,

Marketing Operations, or Special Operations, while driving process improvements,

operational excellence, and team performance.

Key Responsibilities

• Execute and oversee daily operational activities to ensure service quality,

efficiency, and compliance with company standards.

• Lead, supervise, and provide guidance to team members to achieve

operational objectives and performance targets.

• Monitor team productivity, workload distribution, and operational KPIs.
• Conduct data analysis and prepare operational reports to identify trends,

risks, and improvement opportunities.

• Analyze operational processes and recommend process improvements to

enhance efficiency, accuracy, and customer experience.

• Coordinate with cross-functional teams to resolve operational issues and

ensure seamless execution of business activities.

• Support the implementation of new processes, systems, and operational

initiatives.

• Monitor operational performance and escalate critical issues, risks, or

exceptions when necessary.

• Ensure accurate record-keeping, documentation, and adherence to company

policies and procedures.

• Participate in special projects, business improvement initiatives, and ad hoc

assignments as directed by management.

Requirements

• Bachelor's degree in Business Administration, Management, Finance,

Marketing, Communications, or a related field.

• Strong leadership, organizational, and stakeholder management skills.
• Experience in team supervision, operations management, or process

improvement is preferred.

• Strong analytical skills with the ability to interpret data and provide actionable
• Preferably with BIG 4 Audit background

insights.

• Proficiency in Microsoft Excel, Google Sheets, and reporting tools.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, problem-solving, and decision-making skills.

Pay: RM5,000.00 - RM12,000.00 per month

Work Location: Remote