Hong Kong Gold Coast Hotel is a family beach resort conveniently located within a 30-minute drive from Central. Tranquil tropical gardens with direct access to Golden Beach provide the perfect setting for a dream wedding, a relaxing family holiday, a romantic getaway or corporate team-building events. Our 453 rooms and suites, including eight kid-themed rooms, feature views of the sea or the marina of neighbouring Gold Coast Yacht & Country Club, allowing guests to be comforted by the cool sea breeze as they enjoy genuine warmth of our service.
For more information, please visit us at: *************
Responsibilities:
Assist to manage the operation of Housekeeping including Laundry to ensure high quality standards are maintained.
Handle all guest complaints and requests immediately and tactfully.
Conduct counselling, training, disciplining and interviewing of staff to maintain the efficiency of staff performance.
Inspect and offer solutions to problems of operation, system, manpower, policy and procedures to superior to ensure the standard of service is maintained according to hotel objective.
Control & supervise all store requisition, inventory and purchase request to ensure supplies are replenished with the approved budget.
Plan and supervise all programs of maintenance, general cleaning, linen cleaning, Carpet, Marble & Upholstery cleaning by daily inspection to ensure the cleaning and maintenance program are followed and carried out.
Requirements:
Minimum 8 years experiences in Housekeeping function in four or five Stars hotel including 3 years in a managerial role.
Knowledge of hotel Housekeeping procedures
Strong leadership ability, able to manage a large team
Good communication, training, delegation and controlling skills
Ability to build positive relationship with other departments
Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details email to [email redacted, apply via Company website] .
Please read our Personal Information Collection Statement at ************* before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only
Full-time