jobs in TungLok Teahouse

全职 Supervisor - Assistant Supervisor 工作, 薪水, TungLok Teahouse 公司招聘中 - Ricebowl

Supervisor - Assistant Supervisor

TungLok Teahouse

Undisclosed

全职

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

Responsibilities

  • Supervise and support the daily restaurant operations, ensuring smooth and efficient service
  • Motivate front-of-house staff to deliver outstanding customer service
  • Ensure smooth day-to-day restaurant operations
  • Ensure high standards of customer service are consistently met
  • Handle customer complaints or concerns and resolve issues in a professional and timely manner
  • Perform daily operation tasks, documenting procedures and creating guidelines
  • Ensure proper maintenance and cleanliness of equipment and restaurant
  • Conduct opening and closing procedures, including cash handling and shift reports
  • Report daily operational or staffing issues to management
  • Any other ad-hoc duties as assigned by the Superior from time to time

Requirements

  • Proven experience as a Supervisor or in a similar F&B leadership role
  • Strong knowledge of restaurant operations and service standards
  • Excellent customer service and communication skills
  • Service oriented and passionate working in F&B industry
  • Problem-solving and conflict-resolution abilities
  • Able to work on weekends and public holidays
  • Ability to work in a fast-paced environment
  • Physical stamina to stand and walk for extended periods
  • PC literate, well-organized, and self-motivated

重要安全守则

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