Role Summary
The primary purpose of this position is to ensure business continuity by providing dedicated administrative support for branch operations and acting as a vital backup for the front-desk reception. This role focuses on streamlining routine financial and administrative tasks to enhance the department's overall operational efficiency.
Principal Accountabilities
1. Administrative Coordination (Main Responsibility)
- Coordinate and manage monthly recurring operational payments for branches and headquarters, including utilities, office maintenance services, hardcopy storage services, and other facility-related expenses, ensuring timely submission and payment processing.
- Monitor and maintain records of administrative documents, invoices, payment schedules, and service-related correspondence for proper tracking and compliance purposes.
- Liaise with internal departments, branch PICs, vendors, and service providers to ensure smooth coordination of administrative and operational matters.
- Support the department in handling routine office administration and operational coordination to improve workflow efficiency and task completion.
2. Reception & Front Desk Support (Backup Function)
- Provide receptionist coverage during the absence of the main receptionist to ensure uninterrupted front-desk operations.
- Professionally attend to walk-in visitors, guests, and incoming phone calls, ensuring a positive and professional corporate image.
- Assist in monitoring the cleanliness, readiness, and overall condition of reception front desk areas, and visitor-facing facilities.
- Coordinate the receiving, recording, sorting, and distribution of incoming letters, parcels, and courier items accurately and promptly.
- Support office visitor management.
3. Operational & Ad-hoc Support
- Provide administrative and coordination support for departmental projects, branch operations, and workplace initiatives as assigned by management.
- Assist in departmental documentation preparation, data updating, reporting, and filing activities when required.
- Support cross-functional coordination to ensure smooth execution of Workplace Management operational activities.
- Perform any other ad-hoc duties assigned by the superior or management in support of department operations.
Knowledge and Skill Requirements:
Qualification and Knowledge
- Diploma or above or related field
Length of Experience
- Minimum 1 to 2 years or related field
- Proficient with Microsoft Office, especially Excel & Power Point
- Good in written and verbal communication skills
- Good in customer service
- Good interpersonal skill & problem solving
- Multitasking and time management skills can determine the priority of task
- Able to work independently or work in a team
- Able to work within tight deadlines
- Work under pressure with minimal supervision
Job Type: Contract
Contract length: 12 months
Work Location: In person