We are seeking motivated and detail-oriented candidates to join our MIS team for SAP Support or Hardware Support in Senai, Johor.
Job Requirements
Minimum Diploma or Degree in Computer Science, Information Technology, Business Analytics, or related field.
2–3 years of working experience in ERP (SAP) support or hardware support is preferred.
Strong analytical and problem-solving skills.
Good communication and user support skills.
Must be willing to work in Senai, Johor.
Job Responsibilities
i) SAP Support
Provide daily ERP (SAP) support and resolve end-user issues.
Assist in system testing, enhancement, and implementation activities.
Participate in requirement gathering, business process analysis, and functional documentation.
Propose and support process and system improvement initiatives.
Conduct user training and prepare training materials.
Support month-end and year-end inventory system freeze activities.
ii) Hardware Support
Manage and monitor all IT equipment including server, notebook, desktop PC, Printer, network equipment are in operable condition, this includes the support, setup and installation of software and hardware.
Responsible for day-to-day system administration, including Active Directory (AD), mailbox and file server and perform and ensure data and system backup.
Vendor sourcing & procurement, IT Asset maintenance report and documentation.
Provide system support to all user related to IT.
Assist other IT member with project /ad hoc assignment, as necessary.