Assign and coordinate service, repair, breakdown, and mobile site jobs to mechanics based on their skills and capabilities.
Arrange vehicle servicing and repairs, issue job orders, and ensure timely completion with quality workmanship.
Monitor repair progress, track productivity against estimated repair times, and provide accurate updates and reports to superiors.
Pre-plan and coordinate parts availability to support efficient workflow in the workshop.
Lead and support mechanics in troubleshooting, resolving technical problems using manuals and equipment, and coordinating sublet repairs when required.
Provide reliable repair estimates (parts and completion time) to superiors and ensure customer vehicles are repaired with minimal downtime.
Maintain a safe working environment, ensuring mechanics follow safety procedures and wear personal protective equipment.