全职 Credit Control Executive 工作, 薪水, DKSH 公司招聘中 - Ricebowl

Job Summary
Purpose: Ensure disciplined, timely and accurate end-to-end management of AnP clearing, ageing integrity, dispute resolution and system governance, with focus on risk containment, data accuracy and stakeholder accountability.

Key Responsibilities:

• Own AnP U-aging monitoring and clearance, including extraction, validation, analysis, reporting and BU follow-up.
• Follow up overdue AnP balances, disputes, credit notes, refunds and audit trails until resolution.
• Investigate incorrect postings, reverse entries and Exceedra mismatches with BU, Claims, GL and BPO.
• Track main AR parking items, validate deductions and follow through with BPO/customers until cleared.
• Coordinate P&L charge proposals for long-aged or non-recoverable AnP items with evidence.
• Monitor Exceedra Success/Error reports, raise tickets and follow through on root cause closure.
• Issue approved AnP credit notes accurately.
• Maintain trackers, matrices and control logs.
• Drive process improvement, standardisation and automation.
• Support audits, reporting, peak periods and escalations.
  
  
  

Functional Skills And Knowledge
For Senior Executive:
Act as first-line control owner and informal team lead for AnP operations, ensuring consistency, discipline and quality. Serve as reference point for AnP clearing, U-aging logic and Exceedra processing. Guide junior staff on issue analysis, prioritisation and stakeholder follow-up. Review outputs for accuracy and control compliance, flag risks early, support process improvements and act as backup lead during peak periods or manager absence.

Skills and knowledge

• Proficient in Microsoft Excel and Office tools; able to work with large data sets, trackers, and reconciliations.
• Working knowledge of SAP AR modules; experience with Exceedra or similar AnP systems is a strong advantage.
• Sound understanding of AR ageing, deductions, AnP mechanics, and clearing logic.
  
  
  

Soft skills

• Strong analytical and problem-solving capability, with attention to detail and root-cause thinking.
• Clear, structured communicator able to engage BU, Finance, BPO, and system teams professionally.
• Comfortable operating in a control-driven environment with deadlines, ambiguity, and competing priorities.
• Able to escalate issues factually and timely, without over- or under-reacting.
  
  
  

Language

• Proficient in English (written and spoken).
• Mandarin is preferred due to stakeholder and customer interaction requirements.
  
  
  

Behavioral traits

• Demonstrates ownership mindset; does not wait to be chased.
• Adaptable and receptive to process changes, system enhancements, and evolving scope.
• Calm under pressure, disciplined, and dependable in execution.
  
  
  

Education

• Minimum Diploma or GCE ‘A’ Level in Accounting, Finance, or related discipline.
  
  
  

Work experience

Executive

• Minimum 1 year of experience in AR, collections, credit control, or related finance operations.
  
  
  

Senior Executive

• Minimum 3 years of relevant AR / credit control experience.
• Demonstrated experience in guiding, reviewing, or coordinating the work of others, including providing basic coaching, feedback, or task prioritization support, is strongly preferred.