- Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constraints.
- Experience working in a large, geographically distributed global organisation, comfortable operating across multiple time zones and cultural contexts.
- Experience working within a globally distributed team, collaborating effectively across multiple time zones and cultural contexts.
- Excellent written and verbal communication skills; able to engage with senior stakeholders and translate technical detail for non-technical audiences.
- Comfortable working in a hybrid client/partner team with clear ownership boundaries.
Banking or finance experience- .Experience in role, delivering complex, global End User transformation in a regulated industry
.
Programme Mana
ger
Role pur
poseOwns day-to-day delivery of the Customer EUX programme integrated plan, finance, resourcing, RAID and cadence. Coordinates the workstream leads to deliver to the schedule and is the counterpart to the Customer Programme Mana
ger.Key responsibili
- tiesBuild and maintain the integrated programme plan across Control Tower, EUC and Collaboration workstre
- ams.Run delivery cadence — daily syncs, weekly status, monthly governance — and maintain RAID with active escalat
- ion.Track financials and resource burn against the LoE; surface variances early with opti
- ons.Drive cross-workstream dependencies and critical path; own gate reviews (G1 Design, G2 Pilot Exit, G3 Programme Clo
- se).Partner with the PMO resource to maintain status dashboards, financials and stakeholder report
- ing.Manage onboarding, offboarding and access for WWT and partner resour
ces.Required experience and qualificat
- ionsMinimum 5 years as Programme Manager / Senior Delivery Manager on multi-workstream IT transformati
- ons.Demonstrable successful delivery of at least one complex, global End User transformation programme in a regulated industry end-to-
- end.Strong financial / commercial track record — managing programme P&L of US$
- 5M+.Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constrai
- nts.Experience working in a large, geographically distributed global organisation, comfortable operating across multiple time zones and cultural conte
- xts.Experience working within a globally distributed team, collaborating effectively across multiple time zones and cultural conte
- xts.Excellent written and verbal communication skills; able to engage with senior stakeholders and translate technical detail for non-technical audien
- ces.Comfortable working in a hybrid client/partner team with clear ownership boundar
ies.Technical sk
- illsProgramme governance frameworks — Steering Committee, Architecture Review Boards, Change Advisory Boa
- rds.Integrated planning and reporting tooling — Microsoft Project, Smartsheet, JIRA, Confluence, Power
- BI.RAID, dependency and critical-path management at programme sc
- ale.Service transition and operational integration aligned to ITIL v4 / ITSM framewo
rks.Desir
- ableBanking or finance experie
- nce.Experience in role, delivering complex, global End User transformation in a regulated indus
- try.PMP, PRINCE2 Practitioner, MSP, or equivalent senior programme management certificat
ion.