Job Description
- Responsible for global price delivery, security setup & static data for North America, Continental European and Asian clients.
- Responsible to develop and create the center of excellence, EDM in Malaysia.
- Support America’s offshore model through EDM
- Accountable for the quality of the services delivered & for the management of a team or an activity - First level of escalation
- Accountable for procedures' validation and implementation and setting clear business objectives for all reports appraisals
- Promote quality client service by motivating, coaching and developing team members
- Identify and share development and training needs, design training plan for the year
Job Skills
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management
Additional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
City:
Putrajaya
Country:
Malaysia
Work hours/week:
40
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Posted Date:
2026-06-03
Application Deadline:
2026-08-03
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at *************;/a/span>
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.