全职 IT Support Engineer - Ubi 工作, 薪水 up to SGD 3,000, PERSOL Southeast (Singapore) 公司招聘中 - Ricebowl

Working Hours: Mon - Fri, Office hours, need to standby after office hours

Working Location: Ubi or client's site

Responsibilities:

• Perform troubleshooting for Windows client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to Windows client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in Windows client platform implementation/upgrade project.
• Perform follow-up with vendor on replacement of hardware.
• Perform asset management & update asset records.
• Perform user account management (eg. Create password, reset password & delete)
• Perform local server administration to facilitate software distribution & patch management service.
• Manage Windows client platform implementation / upgrade project.
• Ensure service level meet requirement. Propose and implement action plan when required.
Established facility management standards/best practices to ensure operation consistency across project / facility management teams

Requirements

• Diploma in Information Technology
• Minimum 2 years of experience in IT Support L1 - 2 , preferably in End user environment
• Experience with networking concepts (TCP/IP), Windows/Wintel environments, and Active Directory administration
• Experience in troubleshooting hardware, software, and production system-related issues within operational environments
• Strong analytical, troubleshooting, and problem-solving skills with ability to work independently during shift operations
• Required to support end user profiles island wide (must be comfortable with travelling as & when required in Singapore

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1105286 (Ngiam Xinyi (Yan Xinyi))

GOREF: 16399