Oversee daily operations of the Unit Trust Operations department, ensuring accurate and timely processing of subscriptions, redemptions, and switching transactions
Manage and supervise the Unit Trust Operations team, providing guidance, coaching, and performance development
Ensure compliance with regulatory requirements from MAS and other governing bodies
Coordinate with fund houses, custodians, and internal stakeholders on settlement and reconciliation matters
Monitor and enhance operational workflows on the FAME platform and related systems
Handle escalated client enquiries and resolve operational issues promptly
Prepare management reports on operational performance and risk metrics
Drive process improvement initiatives to enhance operational efficiency
Ensure adherence to Anti-Money Laundering (AML) and Know Your Customer (KYC) policies
Requirements:
Minimum 3–5 years of relevant experience in unit trust or fund operations, with at least 3 years in a supervisory or managerial capacity
Strong knowledge of unit trust operational processes, including NAV calculations, corporate actions, and fund settlements
Familiarity with CPF Investment Scheme (CPFIS) and Supplementary Retirement Scheme (SRS) requirements
Proficiency in fund administration
Excellent understanding of MAS regulatory requirements
Strong leadership, communication, and stakeholder management skills
Detail-oriented with strong analytical and problem-solving abilities
Knowledge and proficiency in basic coding, AI adoption, and/or RPA are preferred and advantageous.