全职 Associate I - BPM 工作, 薪水, UST Pulau Pinang 公司招聘中 - Ricebowl

Role Description

Support and enable Marketing department, providing business program marketing support including but not limited to:

• Driving the strategy and execution of customized and scalable global partner co-marketing programs and campaign.
• Developing full year co-marketing framework and managing the approval process and plan globally.
• Program Training.
• Escalation management.
• Noncompliance-work with IIP finance for resolution of compliance queries.
• Localization of content.
• Provide marketing assistance to customers using effective communication, listening and comprehension skills.
• Solve problems within agreed quality standards using a good understanding of customer and Intel relationship.
• Identifies and escalates complex problems to next level of support and resolve as per agreed SLA.
• Familiarizes self with the company partner marketing programs.
• Help to provides solutions/suggestion to customer, following a set of SOP.
• Provide good customer service experience to customers.
• Understand and respect language and country nuances when talking with the customers in different countries. Requirements:
• Diploma/degree holder in any field, marketing or Accounting / Finance degree holders preferred.
• Open to fresher or having an internship experience in Marketing/ Finance and related fields.
• Good reporting, especially Excel or Power BI.
• Experience work in multinational company environment.
• Speaking in decent English.
• Positive attitude and able to drive the issue until resolved.
  
  

Skills

Escalation Management,Marketing,Excel,Power Bi