Applies knowledge and technical expertise to make informed decisions and ensure best practice.
Collaborates with Customers and provides technical input and recommendations to ensure all aspects of customer validation requirements are fully considered and facilitated.
Collaborates with Customers throughout all stages of validation projects to establish cycle process parameters in compliance with ISO 11135.
Generates, reviews, and manages validation protocols, reports, CSPs, and coordinates validation cycles within agreed timelines.
Assists in educating and promoting technical solutions to Customers.
Participates in continuous improvement initiatives and implementation of best practices.
Manages Customer validation documentation in compliance with ISO 11135, ISO 13485, FDA, GMP and GDP requirements.
Adheres to STERIS Code of Business Conduct, business imperatives and complies with health and safety policies and reports hazards appropriately.
Maintains professional collaboration with employees, customers, auditors, and visitors.
Coordinates with quality, operations, planning, laboratory, and customer service teams.
Participates in project teams and leads agreed projects.
Supports harmonisation and sharing of best practices across regions.
Performs additional duties as assigned by Supervisor.