jobs in IITMatrix

全职 AI Delivery Lead 工作, 薪水, IITMatrix Federal Territory 公司招聘中 - Ricebowl

AI Delivery Lead

IITMatrix

Undisclosed

KL City, Federal Territory

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工作地点

  • Jalan Sultan Mizan Zainal Abidin, Kompleks Kerajaan Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

What We’re Looking For

We are seeking a AI Delivery Leads within each domain in life insurance to drive the implementation of AI and advanced analytics solutions. We are intending to use AI in the area of:


  1. Underwriting : The AI Lead will act as a trusted partner to leaders across Technology, Data, and Group Operations, enabling practical AI deployments across new business underwriting, underwriting triage, document review, case assessment, risk classification, and underwriter support.
  2. Servicing :The AI Lead will act as a trusted partner to leaders across Technology, Data, and Group Operations, enabling practical AI use across customer servicing, policy servicing, contact centre support, case handling, document completeness checks, knowledge assistance, and digital servicing journeys.
  3. Health Program :This role focuses on translating Health business priorities into deployable AI solutions that improve care navigation, streamline case support, and enhance the quality and consistency of customer and operational interactions within Health.
  4. Health Fraud, Waste, and Abuse: The successful candidate will act as a key partner to Health stakeholders, helping embed AI into fraud detection, anomaly identification, suspicious claims pattern recognition, case triage, investigation prioritization, and investigator support.


Job Description:


  • 8+ years' experience in analytics delivery, AI implementation, fraud / risk transformation, or Health technology delivery.
  • Proven experience delivering complex data, analytics, or AI solutions from design through deployment.
  • Experience in fraud, claims abuse management, investigation operations, payment integrity, or Health risk analytics strongly preferred.


Mandatory Experience:


  • Bachelor's or Master's degree in Business, Technology, Data, AI, Analytics, Health Management, or a related field.
  • Proven experience delivering complex data, analytics, or AI solutions from design through deployment.
  • Experience in fraud, claims abuse management, investigation operations, payment integrity, or Health risk analytics strongly preferred.
  • Strong experience working with senior Health, business, and technology stakeholders.
  • Ability to translate fraud and investigation needs into practical delivery requirements and communicate across technical and non-technical audiences.
  • Good understanding of AI and analytics delivery, data pipelines, APIs, workflow integration, and operational tooling.
  • Experience coordinating UAT, pilot rollout, performance monitoring, and post-launch stabilization.
  • Strong planning, dependency management, issue resolution, and governance support capabilities.
  • Strong cross-functional and cross-geography collaboration skills.

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