- Islandwide (Singapore) Singapore

工作地点
职位描述
岗位职责
· Diploma or higher in Computer Science, Information Technology, or a related field.
· Minimum 3–5+ years of relevant experience in application support, systems support, or operations roles.
· Experiences supporting production systems in a high-availability or mission-critical environment.
· Strong hands-on experience with:
o Application loganalysis and monitoring tools (e.g. AWS CloudWatch, Grafana, ELK, GoogleAnalytics, etc)
o Linux/Unix environments
· Working knowledge of cloud platforms (e.g. AWS services such as ECS, Lambda, S3, RDS).
· Basic database knowledge (MySQL, PostgreSQL) for health checks and simple queries.
· Basic knowledge on REST APIs, system integrations and authentication design
· Understanding of incident, problem, and change management processes.
· Familiarity with ticketing and incident management tools (e.g. Jira, PagerDuty).
· Strong analytical and troubleshooting skills.
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