全职 Human Resources Operations Manager 工作, 薪水, Woh Hup Group 公司招聘中 - Ricebowl

Job Summary

We are looking for a hands-on and operationally strong HR Operations Manager to lead the HR Operations function in Malaysia.

This role will be responsible for the delivery and continuous improvement of HR operations across the employee lifecycle, including onboarding, employee records, payroll coordination, benefits administration, HR systems, employee movements, compliance, reporting, and HR service delivery.

The successful candidate must be able to build strong operational processes, maintain high levels of accuracy and governance, lead a team of HR professionals, and drive continuous improvements that enhance employee experience and operational efficiency.

This is a role for someone who can balance operational excellence, process improvement, stakeholder management, and team leadership in a fast-paced environment.

Key Responsibilities

• Lead the HR Operations function and manage a team of HR Operations professionals.
• Oversee end-to-end employee lifecycle processes, including onboarding, employee movements, confirmation, transfers, and offboarding.
• Ensure timely and accurate payroll inputs, benefits administration, and employee records management.
• Drive HR operational excellence through process standardization, automation, and continuous improvement initiatives.
• Maintain compliance with employment legislation, company policies, and internal governance requirements.
• Manage HR systems, employee data integrity, reporting, and HR analytics.
• Partner closely with HRBPs, Talent Acquisition, Finance, and business leaders to support business and workforce needs.
• Establish and monitor HR service levels, operational KPIs, and process effectiveness.
• Lead audits, compliance reviews, and HR documentation management.
• Support HR transformation projects, system implementations, and process enhancement initiatives.
• Develop, coach, and strengthen the capabilities of the HR Operations team to improve service quality and efficiency.

Requirements

• Degree in Human Resource Management, Business Administration, or related field.
• 7–12 years of HR experience with strong exposure to HR Operations, Shared Services, or Employee Services.
• Prior people management experience, preferably leading a team of 5–10 employees.
• Strong understanding of employee lifecycle processes, payroll administration, HR compliance, and HR systems.
• Experience driving process improvement, service excellence, and operational governance.
• Strong stakeholder management and problem-solving skills.
• High attention to detail with the ability to manage multiple priorities and deadlines.
• Strong sense of ownership, accountability, and continuous improvement.
• Experience in construction, engineering, manufacturing, or project-based industries will be an advantage.