全职 Senior Specialist, Communications Surveillance Optimization 工作, 薪水, Standard Chartered Federal Territory 公司招聘中 - Ricebowl

Job Description

Job Summary

The Communications Surveillance Program is to detect potential market misconduct (such as market manipulation, disclosure of Material Non-Public Information, and disclosure of false or misleading information inducing transactions) through the review of Electronic and Voice Communication alerts of identified in-scope employees. This role (Compliance Surveillance Analysts) will conduct reviews of surveilled SCB employees to detect such potential violations, escalate to appropriate parties / control partners e.g.Conduct, Financial Crime and Compliance (CFCC Advisory Compliance), and follow through till case closure.

Key Responsibilities

Processes

Key Duties And Responsibilities Include (but Not Limited To)

• Responsible for assisting to maintain an up-to-date book of work, which ensures the accurate tracking of workstream deliverables, key decisions, meeting minutes and other relevant documents for the Surveillance Optimisation team. The individual will be regularly interacting with the Surveillance Governance team to ensure such updates flow through the relevant governance forums of the surveillance programme.
• Support the BAU processes for Communications Surveillance:
• Generate and analyse report
• Population Management
• Implement Change Process
• System Testing
• Review & Implement Exclusion \ Quick Reviews
• Etc.
• Communications Surveillance includes system generated alerts review, manual reviews and voice monitoring.
• Perform initial review of alerts and/or escalate cases by following the relevant Surveillance Procedures to detect potential market misconduct or mis-selling risks as well as irregular behaviour that may lead to regulatory / compliance issues.
• Escalate any potential issues to the Team Leads / Communications Surveillance SMEs for further review and follow up, where necessary.
• Drive / encourage initiatives aimed at helping improve efficiency and boost quality of existing surveillance processes (automated alerting / manual monitoring) as well as the design and implementation of controls. Actively strive to enhance the current scenarios / systems and challenge status quo through driving improvement / automation initiatives. Manage and protect business as usual capability during change programs / remediation initiatives.
• Support other stream of work whenever there is a business need.
  
  

Risk Management

• Responsible for identifying, assessing and / or escalating potential market misconduct and mis-selling risks to CFCR.
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Contribute to the Compliance Surveillance team in GBS Malaysia to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets, Financial Crime Prevention; Creating the Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Key stakeholders

• Support effective and timely communication along with collaboration cutting through functions, businesses and locations.
  
  

Other Responsibilities

• Embed Here for good and Group’s brand and values in the Compliance Team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  
  

Skills and Experience

• Experience in communications surveillance (preferably focused on communications surveillance for market abuse) within a broker-dealer, investment bank, financial institution, asset manager, or fintech.
• Advanced knowledge of surveillance platforms (e.g., Such as Digital Reasoning, Enterprise Conduct, Global Relay, NICE Actimize, etc.) and hands-on experience tuning related scenarios.
• Experience in UAT execution & dealing with tech team and business: minimally involved and contributed in project/issue/incident discussion
• Recognized expertise in identifying and evidencing market abuse typologies through communications (e.g., collusion, spoofing-related chatter, etc.)
• Proficient in MS Office Suite – especially in MS excel; additional programming capabilities e.g. Power Query, Python, VBA is advantageous
• Strong analytical skills and comfort interpreting data analytics, false-positive rates, and model performance metrics
• Optimization and process improvement mindset
• Excellent communication in English (articulation and writing)
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

Profile Description

Standard Chartered Bank