jobs in Chariot

全职 Associate Account Director 工作, 薪水, Chariot Federal Territory 公司招聘中 - Ricebowl

Associate Account Director

Chariot

Undisclosed

KL City, Federal Territory

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工作地点

  • Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

CLIENT LEADERSHIP & BUSINESS PARTNERSHIP: builds long-term client trust and guides strategic decision-making

Expectations:

  • Serves as the primary relationship owner for key clients, managing multiple brands or markets.
  • Leads business reviews, annual plans, and campaign evaluations with clarity and insight.
  • Anticipates client needs, identifies growth opportunities, and proposes solutions.
  • Navigates conflicts or high-pressure situations with composure and fairness.
  • Partners closely with Strategy and Creative leadership to ensure business goals align with creative ambition.

Outcomes:

  • Viewed as a strategic consultant, not just an account lead.
  • Account retention and organic growth improve year-on-year.
  • Chariot reputation strengthens through trusted partnerships and effective results.


TEAM LEADERSHIP & DEVELOPMENT: builds and nurtures high-performing teams

Expectations:

  • Leads and mentors executives and managers in delivering excellence across all touchpoints.
  • Delegates effectively while maintaining oversight of key deliverables and deadlines.
  • Provides constructive feedback and performance guidance regularly.
  • Fosters a collaborative, supportive, and solution-driven culture across departments.
  • Partners with Operations on resource planning and workload balance.

Outcomes:

  • Teams perform consistently with confidence and clarity.
  • Retention of strong talent improves through good leadership and mentorship.
  • Collaboration between departments strengthens; friction is reduced.


STRATEGIC & CREATIVE CONTRIBUTION: shapes the creative and strategic direction of accounts and pitches

Expectations:

  • Collaborates with Strategy and Creative leads to develop and sell-in campaign ideas.
  • Contributes insights, business rationale, and storytelling to strengthen presentations.
  • Challenges and refines work to ensure it meets both creative and commercial objectives.
  • Leads or co-leads new business pitches and Chariot showcases.

Outcomes:

  • Creative work under their leadership is bold, relevant, and strategically sound.
  • Contributes meaningfully to Chariot’s reputation and pitch wins.

COMMERCIAL & OPERATIONAL EXCELLENCE: upholds profitability, efficiency, and accountability across accounts

Expectations:

  • Oversees project budgets, scopes, and profitability reports.
  • Works with Finance and Operations to ensure prompt billing, job closures, and cost control.
  • Reviews team workloads and optimises processes for productivity.
  • Supports leadership in forecasting and performance reporting.

Outcomes:

  • Accounts run efficiently with clear profitability tracking.
  • No major cost overruns or delays in billing.
  • Demonstrate commercial maturity and strategic foresight.


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