- Islandwide (Singapore) Singapore

工作地点
职位描述
岗位职责
The Cloud Engineer isresponsible for the hands-on migration of on-premise virtual machines andinfrastructure workloads to Microsoft Azure. This role supports migrationexecution, validation, troubleshooting, and post-migration stabilization underthe guidance of the Technical Lead.
In addition, the roleoperates within a managed services environment, ensuring operational stabilityby proactively monitoring, troubleshooting, and resolving incidents acrossinfrastructure and cloud platforms.
Key Responsibilities
VM Migration Execution
· Perform hands-on migration of virtualmachines from on-premise environments to Azure using Azure Migrate and relatedtools.
· Support migration activities includingdiscovery, assessment, replication, testing, and cutover.
· Execute migration strategies such asrehost (lift-and-shift) and assist with replatforming where required.
· Conduct validation testing to ensuresuccessful migration and workload functionality.
· Support post-migration stabilization andperformance tuning activities.
· Troubleshoot migration-related issuesacross compute, storage, and networking layers.
Cloud &Infrastructure Operations
· Provision, configure, and manage AzureVirtual Machines and related infrastructure components.
· Support Windows and Linux serveradministration in both on-premise and cloud environments.
· Assist in configuring hybrid networkingcomponents (VPN, ExpressRoute, DNS, etc.).
· Support backup, disaster recovery, andhigh availability configurations.
Technical Support &Incident Management
· Resolve incidents and service requestswithin agreed SLA timelines under general supervision.
· Monitor systems proactively and identifyissues before service impact.
· Investigate, analyse, and troubleshoottechnical issues across infrastructure environments.
· Maintain accurate and timely updates inticketing systems with resolution details.
· Escalate complex issues to seniorengineers or Technical Leads where required.
Service Delivery &Process Compliance
· Ensure adherence to ITIL processesincluding Incident, Problem, and Change Management.
· Support change implementation anddocument all activities accordingly.
· Contribute to continuous serviceimprovement initiatives and operational efficiency.
· Participate in disaster recovery testingand operational readiness activities.
Collaboration &Knowledge Sharing
· Work closely with Technical Leads,architects, and cross-functional teams to support migration and operationalactivities.
· Share knowledge and document solutionsfor common issues.
· Support junior engineers where requiredand contribute to team knowledge base.
Required Skills & Qualification
· 3–5 years of experience in ITinfrastructure implementation and support.
· Hands-on experience with Azureinfrastructure and migration projects.
· Strong skills in:
- Azure administration (VMs, storage,networking)
- Azure Migrate
- Windows and Linux server administration
- Networking fundamentals (IP, DNS, VPN)
- PowerShell scripting (basic tointermediate)
· Experience in VM provisioning,troubleshooting, and infrastructure operations.
· Exposure to enterprise IT environmentsand migration projects.
Key Competencies
· Strong problem-solving andtroubleshooting skills.
· Ability to work in fast-paced andhigh-pressure environments.
· Good communication and stakeholderinteraction skills.
· Detail-oriented with strongdocumentation practices.
· Customer-focused mindset with acommitment to service quality.
Qualifications & Certifications
· Bachelor’s degree in IT, ComputerScience, or related field (or equivalent experience).
· Preferred certifications:
- Microsoft Certified: Azure SolutionArchitect (Expert)
- Microsoft Certified: Azure AdministratorAssociate
· Other cloud or infrastructurecertifications are advantageous.
重要安全守则
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