全职 Aftersales - Technical Support Technician 工作, 薪水, DURAPOWER TECHNOLOGY (SINGAPORE) PTE. LTD. 公司招聘中 - Ricebowl

Job Summary

The Aftersales & Technical Support Technician is a critical hands-on role responsible for providing direct technical support and service for installed Battery Energy Storage Systems (BESS) at customer sites. Working under the guidance of the Aftersales & Technical Support Engineer, this position involves troubleshooting, maintenance, repair, and commissioning assistance during the operational phase, ensuring high system reliability and customer satisfaction.

Key Responsibilities

Field Service & Troubleshooting

· Execute field assignments for scheduled maintenance, corrective actions, or emergency support.

· Diagnose and troubleshoot electrical and mechanical issues in BESS, including battery modules, PCS, BMS, and cooling systems.

· Use diagnostic tools (e.g., multimeters, clamp meters, software tools) for root cause analysis and onsite repair.

Preventive Maintenance

· Conduct preventive maintenance checks on BESS units.

· Identify and report any potential issues based on performance metrics and physical inspection.

Technical Assistance & Training

· Provide operational and safety briefings to customers under the engineer’s guidance.

· Support the Aftersales & Technical Support Engineer in field diagnostics and resolution.

Documentation & Reporting

· Record detailed service logs, reports, parts usage, and troubleshooting steps.

· Relay key findings and service progress to engineers and internal stakeholders.

Safety & Compliance

· Adhere to all electrical safety standards, site regulations, and Durapower protocols.

· Ensure safe conduct of work during all on-site activities.

Requirements:

· Diploma or Nitec in Electrical Engineering, Electronics, Mechatronics, Power Systems, or a related field.

· Minimum 1–3 years of hands-on field service experience in battery systems, electrical systems, or power electronics. Remunerations will correspond with total years of experience.

· Experience with lithium-ion systems, BMS, PCS, or TMS will be a plus.

· Knowledge of AC/DC circuits, electrical systems, and test equipment.

· Ability to read schematics and understand technical documentation.

· Familiarity with basic diagnostic tools and troubleshooting methods.

· Strong communication and reporting skills.

· Problem-solving mindset and technical curiosity.

· Ability to follow instructions and safety procedures.

· Willingness to travel within Singapore and regionally as needed.

· Electrical certifications (e.g., WSQ, Electrical Worker License) will be a plus.

Work Location: In person