全职 Customer Service Manager (Supply Chain) 工作, 薪水, Randstad Malaysia Federal Territory 公司招聘中 - Ricebowl

About The Company.

A well-established global food production organisation with a reputation for strong market stability and consistent commercial advancement. The facility champions continuous professional expansion within a collaborative and progressive workplace culture.

About The Job.

In this key leadership role, you will manage customer service workflows, telemarketing assignments, and transactional tracking to ensure comprehensive operational efficiency.

• Direct day-to-day operations for the transactional processing and invoicing personnel.
• Monitor billing workflows to ensure strict timeline adherence and data correctness.
• Deliver leadership, structured training, and performance encouragement to team members.
• Coordinate with internal leaders to evaluate performance metrics and resolve systemic processing issues.
• Oversee the monthly creation and verification of client transaction files.
  
  

Skills And Experience Required.

• Proven supervisory background leading and developing performance in customer relations or transactional processing environments.
• Deep operational knowledge of modern billing platforms and tax compliance mechanisms.
• Competency in handling commercial outbound communication and outreach strategies.
• Capability to interpret data metrics and compile analytical summaries for administrative review.
• High structural organization with strong accuracy in handling large-scale billing processes.
  
  

Please click on the 'apply' button to apply online. For more information, please reach out to Jess Choong.