My US Pizza Hiring! Full Time Customer Service Executive (6 working days, shift based) in Federal Territory, Earn up to MYR 3,500 - Ricebowl

• Deliver exceptional customer service via all channels with the goal of ensuring that customer order and enquiry needs are met while maintaining service level agreements.
• Provide effortless customer experience by proactively communicating to the customers on any updates or changes on their orders / enquiries in a professional and courteous manner.
• Contribute to the sales targets by working closely with sales and performing high level of value added activities set out by the business.
• Comply with all company procedures and policies including Code of Conduct, EH&S.
• Identify potential customer needs / opportunities to grow business by providing high human touch.
• Minimise escalation of complaints and ensure high customer satisfaction by working with the stakeholders within the end-to-end process.
• Work with and support our customer service team to maintain and support customer expectations.

Job Type: Full-time

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

• Health insurance
• Professional development

Application Question(s):

• What is your current salary?
• What is your expected salary?
• How long is your notice period?
• This is a shift-based job, are you able to work on rotational shift & weekend?

Work Location: In person