KEY RESPONSIBILITIES
In this role you will:
1. Departmental Leadership
- Lead the day-to-day operations of the Technical Department, acting as second-in-command to the Technical Director.
- Manage and develop the Section Leads of all five technical sections; set performance targets, conduct reviews, coach for growth.
- Standardise SOPs, design templates, checklists, and engineering practices across all sections.
- Own the technical department's monthly performance pack — KPIs, exception reports, escalations — for the Technical Director and senior leadership.
- Deputise for the Technical Director in external engagements (TNB, ST, vendors, OEMs, major customers) when required.
2. Drawings, Layout & PE Drawings
- Oversee the design team in producing accurate, code-compliant system designs, layout drawings, single-line diagrams (SLDs), and PE-endorsed drawings for regulatory submissions.
- Validate technical accuracy of designs before they are released to procurement, installation, or the customer.
- Maintain the design standards library — panel/inverter compatibility matrix, string sizing rules, mounting selection logic.
- Coordinate with the appointed Professional Engineer (PE) for endorsement timelines and ensure all submissions meet ST, TNB, and CIDB requirements.
- Drive design rework reduction through root-cause analysis on rejected or revised drawings.
3. Site Visit & Assessment (Including Drone Operations)
- Lead the site assessment team in conducting pre-installation surveys, structural assessments, shade analysis, and feasibility checks.
- Oversee drone-based roof survey operations — pilot scheduling, flight safety, data capture quality, integration with design workflow.
- Ensure feasibility assessments are realistic and protect the company from technically marginal projects committed by sales.
- Build a tight survey-to-design handover loop — survey outputs must directly feed the design team with no rework.
4. Testing & Commissioning (T&C)
- Own the T&C function — including pre-energisation testing, IEC 62446 / TNB / ST compliance verification, and final system handover documentation.
- Maintain and enforce commissioning checklists; ensure no system is energised without complete sign-off.
- Resolve commissioning failures through structured root cause analysis; feed lessons back into design and installation standards.
- Lead snag list closure across all sites; ensure no system enters O&M with unresolved defects.
5. System Activation
- Manage the system activation pipeline — NEM application, TNB interconnection coordination, monitoring portal setup, customer onboarding, and billing activation.
- For subscription customers: ensure Day-1 billing-readiness — meter live, monitoring connected, performance baseline established.
- Track activation backlog by month cohort; identify and clear oldest pending customers.
- Liaise with TNB and ST on application escalations and quota matters.
6. Monitoring & Maintenance — Proactive and Reactive
- Own the operational performance of the entire installed fleet (4,000 systems), with explicit prioritisation of the 500-system subscription fleet where billing is performance-linked.
- Proactive: Drive daily performance monitoring across all inverter platforms in use. Detect underperformance, degradation, and early fault signatures before customers report them.
- Reactive: Manage the fault response workflow — alert triage, technician dispatch, customer communication, and closure SLA enforcement. Subscription-tier customers are first-priority.
- Develop and maintain alert tier definitions, escalation logic, and SLA targets by customer segment.
- Lead warranty claims, OEM escalations, and root cause investigations on systemic equipment failures (e.g., inverter fault rates >5% per quarter).
- Oversee preventive maintenance scheduling based on performance data, not just calendar cycles.
- Manage spare parts planning and field team readiness to minimise mean-time-to-repair (MTTR).
7. Quality, Compliance & Safety
- Enforce compliance with Suruhanjaya Tenaga (ST), TNB technical requirements, CIDB, OSH Act, and applicable IEC / MS standards across all sections.
- Lead internal quality audits and site inspections; sign off on subcontractor quality performance.
- Investigate and resolve any incident with safety, liability, or warranty implications; escalate immediately to the Technical Director and Deputy CEO where required.
8. Cross-Functional & Commercial Interface
- Work closely with Sales, Customer Experience, Operations, and Finance to ensure smooth end-to-end delivery.
- Flag any commercial risk arising from technical decisions — billing disputes, liability exposure, warranty cost overruns — to the Technical Director and Deputy CEO.
- Support technical due diligence for new product lines (e.g., battery storage, EV chargers, larger C&I systems).
BENEFITS
What’s great about this opportunity?
- Competitive salary package commensurate with experience, plus comprehensive benefits.
- Career progression in a fast-growing impact organisation backed by Petronas.
- Work in an agile-driven environment alongside a diverse team who will support your job growth.
- Contribute directly to renewable energy access and community-impact initiatives.
QUALIFICATIONS
To be shortlisted for this position, you will need to have:
- Bachelor's Degree in Electrical Engineering, Electronic Engineering, Mechanical Engineering, or related discipline.
- Minimum 10 years of progressive experience in solar PV — covering design, EPC delivery, and O&M. At least 3 years in a managerial role with direct reports.
- Hands-on experience across the full solar lifecycle: system design, site survey, installation oversight, T&C, and asset performance management.
- Strong working knowledge of Malaysian regulatory framework: NEM 3.0, ST licensing, TNB interconnection process, CIDB requirements.
- Demonstrated experience managing inverter monitoring platforms and interpreting performance data.
- Strong knowledge of IEC standards (IEC 62109, IEC 62446), MS 1837, and electrical safety codes.
- Proven ability to lead multi-disciplinary teams and manage subcontractor performance.
- Excellent stakeholder management — comfortable engaging TNB, ST, OEMs, customers, and senior internal stakeholders.
Strongly Preferred:
- BEM (Board of Engineers Malaysia) registration — Graduate Engineer or Professional Engineer.
- Chargeman certification (A1/A4 or higher) issued by Suruhanjaya Tenaga.
- Experience operating a residential or commercial subscription fleet where billing is performance-linked.
- Familiarity with PVsyst, PVGIS, AutoCAD or similar design tools.
- Drone operator experience in compliance with Malaysian civil aviation guidelines.
Pay: RM7,000.00 - RM12,000.00 per month
Benefits:
- Additional leave
- Maternity leave
- Parental leave
- Professional development
Work Location: In person