全职 Customer Service - Order Control (CSOC) Associate Jobs, in Total Credit Management Services Hong Kong Limited - Ricebowl

About Us
TOTAL Credit & Risk Management Group (est. 1987) is a leader in global credit, risk, and compliance services across Greater China and Asia Pacific. Join a team where your work makes a real impact.
The Role
We're looking for a detail-oriented and proactive CSOC Associate to process client orders, support internal teams, and keep operations running smoothly.
Key Responsibilities

Process daily client orders accurately

Handle order-related requests from internal departments

Update clients on order status and manage expectations

Respond to client enquiries (phone & email) professionally

Maintain accurate data in internal systems

Ensure compliance with company and regulatory policies

Support office operations (mail, scanning, filing, supplies, meeting rooms)

Perform clerical tasks, desk research, and ad hoc duties as needed
Requirements

F5/DSE graduate

1+ year in admin, customer service, or sales support

Proficient in MS Office (Word, Excel, Outlook)

Fluent in English & Cantonese (written & spoken)

Strong time management, organisation, and communication skills

Detail-minded, flexible, independent, and a team player

Works well under pressure and tight deadlines

Willing to work overtime when needed
We also welcome less experienced candidates for a Trainee role.
What We Offer

Competitive salary + medical insurance

Friendly, supportive team environment
How to Apply
Submit your application her or visit ************* for more info.

Full-time