全职 Administrative - Customer Support Assistant 工作, 薪水 up to MYR 2,000, Wooi Music Kedah 公司招聘中 - Ricebowl

Job Responsibilities / Job Scope:

- Handle and organize company documentation such as filing, sorting, and updating records (file in, file up, etc.).

- Manage and maintain both digital and physical filing systems.

- Reply to customers’ inquiries on online platforms (e.g. Facebook, WhatsApp, Shopee, Lazada, TikTok Shop).

- Handle return and refund orders for online platforms such as Shopee, Lazada, and Tik Tok Shop.

- Perform payment cut off and update customer payments in the AutoCount system.

- Upload and update product information, including product photos, descriptions, and pricing on online platforms.

- Assist in preparing quotations, invoices, and other administrative documents.

- Operate and monitor the company’s AutoCount system (training will be provided).

- Support ad-hoc tasks and day-to-day administrative and coordination tasks as required by management.

Job Requirements:

- Minimum SPM / Diploma qualification.

- Basic computer skills and proficient in Microsoft Office (Word, Excel).

- Able to communicate in English & Bahasa Malaysia.

- Responsible, organized, and able to work independently with minimal supervision.

- Experience in administration, e-commerce, or customer service is an added advantage.

- Candidates familiar with AutoCount system will be given priority.

Added Advantage:

- Familiar with online selling platforms (Shopee, Lazada, TikTok Shop, etc.).

- Good communication skills and a positive working attitude.

- Willing to learn and adapt to new systems or tasks.

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person