Position: Booking Reservation Executive
Department: CSS (Local)
Language Requirement: Mandarin & Cantonese
Location: Kuala Lumpur (GTower)
Working Schedule: Rotational Shift 24/7 (5 working days, 2 days off)
Joining: ASAP
Headcount: 5 HC
Salary: Up to RM4,000 (Inclusive of Language Allowance)
Job Responsibilities
- Handle booking and reservation inquiries from customers professionally.
- Assist customers with reservation confirmations, modifications, and cancellations.
- Provide accurate information regarding services, bookings, and policies.
- Resolve customer concerns efficiently while maintaining service quality.
- Coordinate with internal teams to ensure smooth booking operations.
- Maintain accurate records of customer interactions and reservations.
Requirements
- Candidate must possess at least C1 level proficiency in Cantonese.
- Able to communicate effectively in Mandarin and English.
- Fresh graduates are welcome to apply.
- Good communication and customer handling skills.
- Willing to work on a 24/7 rotational shift schedule.
- Able to join immediately or within short notice.
Benefits
- Attractive salary package with language allowance.
- Career growth opportunities.
- Multicultural and supportive work environment.
- Training provided for fresh graduates.
Job Types: Full-time, Permanent
Pay: RM3,900.00 - RM4,000.00 per month
Language:
Work Location: In person