Perform managed service for cloud solution on provisioning, maintenance and operation for public and private cloud
Coordinate with customer, vendor and internal engineering team to deliver the managed cloud service
Manage customer request on fulfillment and provide technical helpdesk service
Develop quality process and recommendation for improvement
Manage and ensure the quality and healthiness of the managed cloud solution and operation
Job Requirements
Degree holder in Computing / Computer Science / Information Technology or other related disciplines
At least 5 years solid experience in sizeable Managed Service Provider or in-house Cloud and IT operation, with hands on experience on products such as Rackspace and Datapipe
Proficient in Microsoft Windows and Linux server administration and management. Knowledge in virtualization and cloud technologies
Certifications in administration for MS Windows, Linux system, data networking and virtualization platforms
Experience with AWS or Azure is an advantage
Strong knowledge for administration and management in Operation System (OS), Data Networking, Network Security, Network Monitoring, Storage System, etc.