全职 Food and Beverage Supervisor 工作, 薪水 up to MYR 2,200, Asia Pacific Professional Development Sarawak 公司招聘中 - Ricebowl

Key Responsibilities1 Operational Management

• Supervise daily outlet operations to ensure smooth service
• Ensure compliance with company SOPs and service standards
• Monitor food quality, presentation, and service timing
• Handle opening and closing procedures (cash handling, reporting)
• Coordinate with kitchen and service team for efficient workflow
• Ensure compliance with food safety and hygiene regulations (KKM standards)

2 Staff Supervision & Leadership

• Lead, coach, and motivate service staff
• Prepare duty rosters and manage attendance
• Conduct daily briefings before service
• Train new employees on service standards and procedures
• Monitor staff performance and provide feedback
• Assist in resolving staff conflicts and report issues to management

3 Customer Service

• Ensure excellent customer experience
• Handle customer complaints professionally and promptly
• Engage with guests and build positive relationships
• Monitor customer feedback and suggest improvements

4 Inventory & Cost Control

• Monitor stock levels and coordinate ordering with management
• Reduce wastage and control operational costs
• Check inventory records and stock usage
• Support monthly stock take and reporting

5 Sales & Reporting

• Support the achievement of monthly sales targets
• Promote new menu items and ongoing promotions
• Monitor daily sales performance
• Prepare basic reports for management review

Requirements

• Minimum SPM; Diploma in Hospitality or related field is an advantage
• 1–3 years experience in F&B industry (supervisory role preferred)
• Strong leadership and team management skills
• Good communication skills (English & Bahasa Malaysia; other languages are a plus)
• Basic knowledge of POS systems and cash handling
• Ability to work shifts, weekends, and public holidays
• Good problem-solving skills

Job Type: Full-time

Pay: RM1,900.00 - RM2,200.00 per month

Work Location: In person