Job Title: Senior Dental Assistant
Company: Smile-Link DSO Sdn Bhd (Management Wing, Smilelink Dental Group)
About Us
Smile-Link DSO Sdn Bhd is Malaysia's first and pioneering Dental Support Organisation (DSO) — the Management Wing powering the Smilelink Dental Group. We handle all non-clinical operations so our dental professionals can focus entirely on patient care. Being part of our team means being part of a movement that is reshaping organised dental healthcare in Malaysia — responsibly, ethically, and with every patient at heart.
The Role
We are looking for an experienced and dedicated Senior Dental Assistant to join our growing clinic network. You will play a frontline role in delivering exceptional patient experiences while supporting our dental practitioners in delivering safe, high-quality clinical care.
Key Responsibilities
- Assist dentists chairside during examinations, treatments, and surgical procedures
- Prepare and sterilise dental instruments and equipment in accordance with infection control protocols
- Manage patient flow, appointment scheduling, and clinical records accurately
- Educate and guide patients on post-treatment care and oral hygiene practices
- Mentor and supervise junior dental assistants and front desk staff
- Maintain adequate inventory of dental supplies and consumables
- Ensure full compliance with MOH and MDC regulatory standards at all times
- Uphold strict patient confidentiality in line with the Personal Data Protection Act (PDPA)
Who We Are Looking For
- Minimum 5 years of experience as a Dental Assistant, with at least 1 year in a senior or supervisory capacity
- Registered with the Allied Health Professions Act or holds a recognised dental assisting qualification
- Proficient in dental charting, radiography, and infection control procedures
- Strong interpersonal and communication skills in English and Bahasa Malaysia
- Calm, professional, and compassionate — especially when handling anxious patients
- A person of high integrity who understands the ethical responsibilities of working in healthcare
- Experience with dental management software is an advantage
Why Join Us
- Be part of Malaysia's first and only Dental Support Organisation
- Stable, full-time permanent position within a professionally managed dental group
- Competitive salary with performance incentives
- Medical and dental benefits including treatment within the Smilelink network
- Structured career progression and continuous professional development
- Supportive team culture grounded in ethics, accountability, and patient-first values
Our Commitment to Ethics
We seek not only skilled professionals but ethical ones. Every member of our team is accountable to our patients and to the public. We uphold the highest standards of clinical conduct, patient confidentiality, and professional integrity — and we expect the same from everyone who joins us.
Job Type: Full-time
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person