Job Scope
- Coordinate daily outlet operations and ensure smooth service flow.
- Support operational work including ironing, folding, packing, and final quality checks.
- Communicate with partners, HQ, and customers regarding operations.
- Ensure accurate tagging, handling, and return of laundry items.
- Serve walk-in customers and handle enquiries via phone and WhatsApp.
- Promote and sell service packages or vouchers.
- Maintain accurate order records and status updates.
- Ensure cleanliness and proper organization of the outlet.
- Work closely with drivers and HQ for timely pickup and delivery.
Requirement
- Basic English and Bahasa Malaysia communication skills.
- Friendly, with good communication and customer service skills.
- Proficient with computers, smartphones, and apps such as POS systems, WhatsApp, and Google Sheets.
- Honest, responsible, and able to work independently.
- Possessing a valid GDL license and van-driving experience is a plus.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
- Opportunities for promotion
Work Location: In person