Full Time IT JUNIOR EXECUTIVE-EXECUTIVE Jobs, salary up to MYR 3,000 in Queens College Kuala Lumpur - Ricebowl

Key Responsibilities1. IT Support and Troubleshooting

• Provide technical support to staff, lecturers, and management for hardware, software, network, printer, email, and system-related issues.
• Diagnose and resolve IT problems in a timely and professional manner.
• Assist users with computer setup, login issues, software installation, and basic system usage.
• Record and report recurring IT issues for monitoring and improvement.

2. Hardware and Software Management

• Install, configure, and maintain computers, laptops, printers, projectors, CCTV, routers, and other IT equipment.
• Ensure all devices are functioning properly and updated when required.
• Monitor software licenses and ensure proper usage of approved software only.
• Support the setup of IT equipment for meetings, classes, events, and training sessions.

3. Network and System Maintenance

• Monitor and maintain internet connectivity, Wi-Fi, LAN, and network devices.
• Troubleshoot network disruptions and coordinate with service providers when necessary.
• Assist in maintaining servers, shared drives, backup systems, and internal systems.
• Ensure proper access control and user account management.

4. Data Security and IT Compliance

• Support basic cybersecurity practices, including antivirus updates, password control, system updates, and data protection.
• Ensure staff follow IT usage policies and protect confidential organizational data.
• Monitor possible security risks and report suspicious activities to management.
• Assist in data backup, recovery, and system security checks.

5. Website, System, and Digital Platform Support

• Support the maintenance of the organization’s website, learning platforms, email system, and other digital tools.
• Assist with minor website updates, content upload, and technical troubleshooting.
• Coordinate with vendors or developers for system-related issues when required.
• Support online forms, digital records, and internal workflow systems.

6. IT Asset Management

• Maintain proper records of IT assets, including computers, laptops, printers, accessories, software, and licenses.
• Track asset movement, assignment, repair, replacement, and disposal.
• Conduct periodic checks on IT equipment and update asset reports.
• Ensure company IT assets are used responsibly and returned when required.

7. Reporting and Documentation

• Prepare IT reports on system issues, maintenance activities, equipment status, and support requests.
• Maintain proper documentation for IT procedures, passwords, asset records, vendor details, and system access.
• Provide regular updates to management regarding IT operations and technical concerns.

8. Administrative and Operational Support

• Assist in academic or corporate events requiring IT setup and technical support.
• Support management in implementing new IT systems or process improvements.
• Liaise with vendors, internet providers, software providers, and maintenance contractors.
• Perform any other IT-related duties assigned by management.

Requirements

• Minimum Diploma or Degree in Information Technology, Computer Science, Computer Networking, Software Engineering, or related field.
• At least 1–2 years of experience in IT support, system administration, or technical support is preferred.
• Fresh graduates with strong technical knowledge may also be considered.
• Knowledge of computer hardware, software, networking, troubleshooting, and basic cybersecurity.
• Familiarity with Microsoft Office, Google Workspace, Windows OS, email systems, printers, routers, and basic website/system support.
• Able to work independently and respond quickly to technical issues.
• Good communication, problem-solving, and documentation skills.
• Responsible, disciplined, and able to handle confidential information.

Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: RM2,000.00 - RM3,000.00 per month

Work Location: In person