Position : Software Specialist
Salary : RM 3,000 - RM 4,500
Location : Desa Aman Puri, Kepong
Working Hours : Monday - Friday (8.30am – 5.30pm)
Job Summary
We are seeking a Software Specialist to design, customize, and support software solutions that meet customer requirements and business needs. This role works closely with customers, Application Support, and R&D teams to deliver system enhancements, troubleshoot issues, and ensure high customer satisfaction.
Responsibilities
- Design, develop, and maintain software solutions based on customer requirements and business needs
- Engage with customers to discuss new features, enhancements, and customization requests
- Prepare technical documentation, customization specifications, and related system documentation
- Develop and maintain test data and support testing activities for new system releases and updates
- Participate in product demonstrations and solution presentations for new and existing customers
- Collaborate with internal departments to improve testing processes and operational efficiency
- Work closely with the R&D team to support system enhancements, customizations, and bug resolution
- Provide Level 1 and Level 2 technical support, troubleshooting, and data amendments when required
- Support ad-hoc technical tasks and projects assigned by management
Requirements
- Degree in Computer Science, Software Engineering, or related field
- Minimum 2 years of relevant working experience in software development, testing, or support
- Strong analytical, troubleshooting, and problem-solving skills with ability to work independently
- Experience in software testing and executing test scenarios
- Knowledge of SQL and software testing processes
- Good communication and collaboration skills with customers and cross-functional teams
- Familiarity with ISO compliance standards, web servers, or virtual machine environments is an advantage
- Able to work independently with strong sense of responsibility
- Good written and spoken communication skills in English and Bahasa Malaysia
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- ISO Compliance: 1 year (Preferred)
- SQL: 1 year (Preferred)
Work Location: In person