Job Description:
- Manage customer audit preparation activities and drive continuous improvement initiatives.
- Handle RMA processes and customer complaints, ensuring timely resolution and corrective actions.
- Oversee incoming material inspection and manage non-conformance feedback effectively.
- Monitor yield performance, product alerts, and manage GRR (Gauge Repeatability & Reproducibility) for personnel and systems.
- Ensure effective process quality control to maintain smooth production line operations.
- Develop and deliver training programs for departmental staff.
- Participate in TPI project implementation to ensure compliance with all specified requirements.
- Establish, implement, and maintain quality management systems.
- Review and update system-related documents and forms to ensure accuracy and compliance.
- Plan and conduct internal audits and drive corrective and preventive improvements.
- Coordinate external audits (ISO / TUV / UL / RoHS certifications) and ensure successful compliance. 负责ISO / TUV / UL / RoHS
- Establish and maintain an effective document management system
- Train and supervise Document Control Center (DCC) personnel.
- Organize weekly and monthly quality meetings and prepare related performance reports.
- Manage and continuously improve the Document Control System.
Job Requirements:
- Diploma or bachelor’s degree in a relevant field.
- Open to fresh graduates; candidates with 3–5 years of experience in a Quality Department are preferred.
- Detail-oriented, disciplined, and highly motivated, with a strong sense of responsibility.
- Familiar with ISO9001 and ISO14001 standards, as well as quality management systems.
- Strong analytical skills with the ability to identify, analyze, and control process abnormalities.
- Proven ability to handle customer audits and manage RMA processes.
- Proficient in Mandarin, Bahasa Malaysia, and English (both written and spoken).
- Proven ability to handle customer audits and manage RMA processes.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM7,000.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Quality management: 3 years (Required)
Language:
Work Location: In person