1) Accounts Receivable (AR) Monitoring & Collection
- Review daily AR debtor aging reports to track outstanding balances.
- Ensure timely collection of rental, service charges, and late payment interest, if any.
- Monitor delinquent accounts and report overdue tenants to management.
- Issue reminder letters, statements of account, and letters of demand to tenants with overdue payments.
- Monitor debtor account balances against security deposits held.
2) Tenant communication & debt recovery
- Notify tenants regarding outstanding balances and applicable late payment interest.
- Establish and maintain regular communication with tenants to facilitate payments.
- Negotiate payment plans with tenants who have poor payment records.
- Liaise with the legal advisor for unresolved debtor accounts requiring legal action.
3) Billing & documentation management
- Process and distribute invoices via email and physical drop-offs in mailboxes.
- Provide statements of account and notices to remind tenants of outstanding invoices.
- Prepare memos and communications to tenants regarding payments matters.
- Manage timely contract renewals for tenants (2 months before the expiry of tenancy).
- Update the property's occupancy, expiring leases, and renewal lease information.
4) Compliance, Reporting & Audits
- Liaise with internal and external auditors regarding financial records and reporting.
- Ensure proper document filing for new tenants, terminations, and maintenance records.
- Maintain and update a comprehensive tenant contact list and utilities documentation in the share folder.
5) Any other ad-hoc tacks
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
Work Location: In person